NADHIRAH MANSOR, Shahidatul; A. MOSTAFA, Salama; DARMAN, Rozanawati; MUSTAPHA, Aida; AHMED JUBAIR, Mohammed; HAMID HASSAN, Mustafa; ABED MOHAMMED, Mazin. An Emotional Agent Approach for Online Customer Satisfaction Surveys Analysis. International Journal of Engineering and Technology, [S. l.], v. 8, n. 1.7, p. 227–233, 2019. DOI: 10.14419/ijet.v8i1.7.25981. Disponível em: https://mail.sciencepubco.com/index.php/IJET/article/view/25981.. Acesso em: 13 may. 2025.