Sahami, Elham, and Ali Sanayei. “An Investigation of the Factors Affecting Relationship marketing(RM) and the Satisfaction of Key Customers (A Case Study:Key Customers of Saderat Bank of Iran-Esfahan)”. International Journal of Basic and Applied Sciences 2, no. 1 (October 8, 2012): 20–26. Accessed May 15, 2025. https://mail.sciencepubco.com/index.php/IJBAS/article/view/337.