The Role of Knowledge Maps in Supporting The Application of Knowledge Management to Improve The Performance of The King Abdulaziz University Council: A Literature Review
DOI:
https://doi.org/10.14419/pxg59w75Keywords:
Knowledge Maps; Knowledge Management; University Council; Performance Improvement; Higher Education Governance; Saudi Arabia.Abstract
This study investigates the role of knowledge maps in supporting the implementation of knowledge management (KM) to improve the performance of the University Council at King Abdulaziz University. As universities navigate complex environments requiring agile decision-making, effective tools are needed to capture, structure, and utilize knowledge. Knowledge maps, as strategic visual tools, bridge explicit and tacit knowledge within institutional contexts, leveraging technologies such as graph databases and visualization software. A mixed-methods approach was employed, integrating descriptive surveys, expert interviews, and focus groups to assess KM awareness and the impact of knowledge mapping on decision-making. Results revealed that while KM is recognized as a valuable asset, its practices remain underutilized due to organizational and technical barriers, such as limited digital infrastructure and cultural resistance. The proposed model integrates knowledge maps into KM processes, utilizing platforms like Neo4j or Gephi to enhance decision flow, reduce redundancy, and foster innovation. This study contributes a practical framework adaptable to academic governance and offers recommendations for embedding knowledge visualization strategies into university councils, with potential applications across diverse institutions. This model also supports economic efficiency by optimizing resource allocation and reducing administrative costs, aligning with the fiscal goals of Saudi Vision 2030. This study contributes a practical framework adaptable to academic governance and offers recommendations for embedding knowledge visualization strategies into university councils, with potential applications across diverse institutions.
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Received date: July 31, 2025
Accepted date: August 6, 2025
Published date: August 12, 2025