Sustainability Reporting: Framing Theory and Rhetoric Theory Perspectives
DOI:
https://doi.org/10.14419/nmyz3j97Keywords:
Sustainability Reporting, Framing Theory, Rhetoric Theory, Legitimacy, Stakeholder Engagement, Greenwashing, ESG CommunicationAbstract
This study explores the use of framing and rhetoric strategies in PT. X’s sustainability reporting from 2021 to 2023, analyzed through the lenses of Framing Theory, Rhetoric Theory, Legitimacy Theory, and Stakeholder Theory. As a major player in Indonesia’s digital economy, PT. X faces significant scrutiny regarding its environmental and social responsibilities. The findings reveal that the company employs a dominant framing strategy that highlights innovation and progress, portraying sustainability as a long-term vision rather than an immediate responsibility. Through selective data presentation and optimistic narratives, PT. X constructs a positive public image, often downplaying operational challenges and trade-offs. Rhetorical elements—Logos, Pathos, and Ethos—are extensively used to build legitimacy and trust. Quantitative data and references to global standards (Logos), emotional storytelling (Pathos), and the inclusion of third-party certifications and partnerships (Ethos) are central to their approach. These strategies help reinforce the company’s reputation among investors, regulators, and other stakeholders. However, the findings also indicate a risk of greenwashing, as transparency is occasionally compromised in favor of strategic communication. The study contributes theoretically by linking narrative construction with legitimacy and stakeholder engagement. Practically, it suggests that a more balanced reporting approach—one that includes transparent disclosures of both achievements and limitations—would enhance credibility. Ultimately, the research underlines the need for sustainability reports to evolve beyond branding tools toward instruments of genuine accountability.
References
- Achmad, F., Prambudia, Y., dan Rumanti, A. A. (2023). Sustainable Tourism Industry Development: A Collaborative Model of Open Innovation, Stakeholders, and Support System Facilities. IEEE Access, 11, 83343–83363. https://doi.org/10.1109/ACCESS.2023.3301574
- Afolabi, H., Ram, R., dan Rimmel, G. (2022). Harmonization of Sustainability Reporting Regulation: Analysis of a Contested Arena. Sustainability, 14(9), 5517. https://doi.org/10.3390/su14095517
- Ahi, P., dan Searcy, C. (2013). A comparative literature analysis of definitions for green and sustainable supply chain management. Journal of Cleaner Production, 52, 329–341. https://doi.org/10.1016/j.jclepro.2013.02.018
- Alawattage, C., Jayathileka, C., Hitibandara, R., dan Withanage, S. (2023). Moral economy, performative materialism, and political rhetorics of sus-tainability accounting. Critical Perspectives on Accounting, 95, 102507. https://doi.org/10.1016/j.cpa.2022.102507
- Allen, M. W., dan Craig, C. A. (2016). Rethinking corporate social responsibility in the age of climate change: a communication perspective. Inter-national Journal of Corporate Social Responsibility, 1(1), 1. https://doi.org/10.1186/s40991-016-0002-8
- Ardiana, P. A. (2023). Stakeholder engagement in sustainability reporting by Fortune Global 500 companies: a call for embeddedness. Meditari Ac-countancy Research, 31(2), 344–365. https://doi.org/10.1108/MEDAR-12-2019-0666
- Ardiyanto, I. (2023). Komunikasi Keberlanjutan: Strategi untuk Membangun Hubungan yang Berkelanjutan (1st ed.). Simbiosa Rekatama Media.
- Argenti, P. A. (2023). Corporate Communication. (8th Editio). McGraw-Hill Education.
- Aristotle. (2007). On Rhetoric: A Theory of Civic Discourse. Oxford University Press.
- Arvidsson, S., dan Dumay, J. (2022). Corporate ESG reporting quantity, quality and performance: Where to know for environmental policy and practice? Business Strategy and the Environment, 31(3), 1091–1110. https://doi.org/10.1002/bse.2937
- Badullovich, N., Grant, W. J., dan Colvin, R. M. (2020). Framing climate change for effective communication: A systematic map. Environmental Research Letters, 15(12). https://doi.org/10.1088/1748-9326/aba4c7
- Bateson, G. (1972). Steps to an ecology of mind: Collected essays in anthropology, psychiatry, evolution, and epistemology. Jason Aronson Inc.
- Baumgartner. (2022). Corporate Sustainability Strategies: Sustainability Profi les and Maturity Levels. Journal of Cleaner Production, 18(1), 79–89.
- Bebbington, J., dan Unerman, J. (2020). Advancing research into accounting and the UN Sustainable Development Goals. Accounting, Auditing & Accountability Journal, 33(7), 1657–1670. https://doi.org/10.1108/AAAJ-05-2020-4556
- Bennetch, R., Owen, O., & Keesey, Z. (2021). Effective Professional Communication: A Rhetorical Approach. University of Saskatchewan.
- Beske, F., Haustein, E., dan Lorson, P. C. (2020). Materiality analysis in sustainability and integrated reports. Sustainability Accounting, Manage-ment and Policy Journal, 11(1), 162–186. https://doi.org/10.1108/SAMPJ-12-2018-0343
- Bitzer, L. F. (1968). The Rhetorical Situation. Philosophy & Rhetoric. Pennsylvania State University Press.
- Blak Bernat, G., Qualharini, E. L., Castro, M. S., Barcaui, A. B., dan Soares, R. R. (2023). Sustainability in Project Management and Project Suc-cess with Virtual Teams: A Quantitative Analysis Considering Stakeholder Engagement and Knowledge Management. Sustainability, 15(12), 9834. https://doi.org/10.3390/su15129834
- Boiral, O., Heras-Saizarbitoria, I., dan Brotherton, M. C. (2019). Assessing and improving the quality of sustainability reports: The auditors’ per-spective. Journal of Business Ethics, 155, 703–721. https://doi.org/https://doi.org/10.1007/s10551-017-3516-4
- Boiral, O. (2013). Sustainability reports as simulacra? A counter-account of A and A+ GRI reports. Accounting, Auditing & Accountability Journal, 26(7), 1036– 1071. https://doi.org/10.1108/AAAJ-04-2012-00998
- Boons, Frank dan Lüdeke-Freund, Florian. (2013). Business Models for Sustainable Innovation: State of the Art and Steps Towards a Research Agenda. Journal of Cleaner Production, 45, pp. 9-. https://ssrn.com/abstract=2103495
- Bowen. (2009). Analisis Dokumen Sebagai Metode Penelitian Kualitatif. Jurnal Penelitian Kualitatif, 9(2), 27–40.
- Braun, V., dan Clarke, V. (2023). Is thematic analysis used well in health psychology? A critical review of published research, with recommenda-tions for quality practice and reporting. Journal Health Psychology Review, 17(4), 695–718.
- Brockhaus, J., Buhmann, A., dan Zerfass, A. (2023). Digitalization in corporate communications: understanding the emergence and consequences of CommTech and digital infrastructure. Corporate Communications: An International Journal, 28(2), 274–292. https://doi.org/10.1108/CCIJ-03-2022-0035
- Burke, K. (1969). Rhetoric of Motives. University of California Press.
- Cacciatore, M. A., Scheufele, D. A., dan Iyengar, S. (2016). The End of Framing as we Know it … and the Future of Media Effects. Mass Com-munication and Society, 19(1), 7–23. https://doi.org/10.1080/15205436.2015.1068811
- Cho, C. H., Laine, M., Roberts, R. W., dan Rodrigue, M. (2018). The Frontstage and Backstage of Corporate Sustainability Reporting: Evidence from the Arctic National Wildlife Refuge Bill. Journal of Business Ethics, 152(3), 865– 886. https://doi.org/10.1007/s10551-016-3375-4
- Cho, C. H., Roberts, R. W., dan Patten, D. M. (2010). The language of US corporate environmental disclosure. Accounting, Organizations and So-ciety, 35(4), 431. https://doi.org/10.1016/j.aos.2009.10.002
- Choi, Y. J., dan McNeely, C. L. (2020). Rhetorical Framing of Organizational Identity; Corporate Social Responbility in the Modern World Polity. Journal Science. https://doi.org/10.31219/0sf.io/x3fvd
- Chong, D., dan Druckman, N. J. (2007). Framing theory. Annual Review of Political Science, 10, 103–126.
- Cooke, S. J., Rytwinski, T., Taylor, J. J., Nyboer, E. A., Nguyen, V. M., Bennett, J. R., Young, N., Aitken, S., Auld, G., Lane, J. F., Prior, K. A., Smokorowski, K. E., Smith, P. A., Jacob, A. L., Browne, D. R., Blais, J. M., Kerr, J. T., Ormeci, B., Alexander, S. M., … Smol, J. P. (2020). On “success” in applied environmental research — what is it, how can it be achieved, and how does one know when it has been achieved? Environ-mental Reviews, 28(4), 357–372. https://doi.org/10.1139/er-2020-0045
- Coombs, W. T. (2019). Ongoing Crisis Communication: Planning, Managing, and Responding (5th ed). SAGE Publications, Inc.
- Cornelissen, J. P. (2023). Corporate communication: A guide to theory and practice. Sage Publications.
- Cornelissen, J. P., dan Werner, M. D. (2014). Putting Framing in Perspective: A Review of Framing and Frame Analysis across the Management and Organizational Literature. Academy of Management Annals, 8(1), 181–235. https://doi.org/10.5465/19416520.2014.875669
- Creswell, J. W., dan Creswell, J. D. (2018). Research design: Qualitative, quantitative, and mixed methods approaches (5th ed.). Sage Publications. https://spada.uns.ac.id/pluginfile.php/510378/mod_resource/content/1/creswe ll.pdf
- Creswell, W. J. (2013). Research Design: Qualitative, Quantitative and Mixed Methods Approaches. Sage Publications.
- Creswell, W. J., & Poth, N. C. (2018). Qualitative Inquiry and Research Design: Choosing Among Five Approaches (4th ed.). Sage Publications.
- Crilly, D., Hansen, M., & Zollo, M. (2016). The Grammar of Decoupling: A Cognitive-Linguistic Perspective on Firms’ Sustainability Claims and Stakeholders’ Interpretation. Academy of Management Journal, 59(2), 705– 729. https://doi.org/10.5465/amj.2015.0171
- Deegan, C. (2002). Introduction: The legitimising effect of social and environmental disclosures – a theoretical foundation. Accounting, Auditing & Accountability Journal, 15(3), 282–311. https://doi.org/10.1108/09513570210435852
- Delmas, M. A., dan Burbano, V. C. (2011). The Drivers of Greenwashing. California Management Review.
- Dessart, L., dan Standaert, W. (2023). Strategic storytelling in the age of sustainability. Business Horizons, 66(3), 371–385. https://doi.org/10.1016/j.bushor.2023.01.005
- Dimes, R., dan Molinari, M. (2023). Non-financial reporting and corporate governance: a conceptual framework. Journal Management and Policy, 7(1), 1–76. https://doi.org/10.1108/SAMPJ-04-2022-0212
- Diouf, B. (2017). The quality of sustainability reports and impression management: A stakeholder perspective. Journal Accounting, Auditing & Ac-countability, 03(3), 35–74.
- Du, S., Bhattacharya, B. C., dan Sen, S. (2010). Maximizing bussines returns to corporate social responbility (CSR): The role of CSR Communica-tion International. Journal Of Management Reviews, 12(1), 8–19.
- Du, S., dan Vieira, E. T. (2012). Striving for Legitimacy Through Corporate Social Responsibility: Insights from Oil Companies. Journal of Busi-ness Ethics, 110(4), 413–427. https://doi.org/10.1007/s10551-012-1490-4
- Dumay, J., Bernardi, C., Guthrie, J., dan Demartini, P. (2016). Integrated reporting: A structured literature review. Accounting Forum, 40(3), 166–185. https://doi.org/10.1016/j.accfor.2016.06.001
- Dyllick, H. (2023). Corporate Social Responsibility , Enviromental Accounting , Enviromental Management System dan Enviromental Capabilities. JEBISKU: Jurnal Ekonomi Dan Bisnis Islam IAIN Kudus, 1(4), 494–513. http://103.35.140.53/index.php/JEBISKU/article/view/1286%0Ahttp://103.3 5.140.53/index.php/JEBISKU/article/download/1286/117
- Eakin, J. M., dan Gladstone, B. (2020). “Value-adding” Analysis: Doing More With Qualitative Data. International Journal of Qualitative Methods, 19, 1–13. https://doi.org/10.1177/1609406920949333
- Eccles, G. R., dan Krzus, P. M. (2012). The Impact of a Corporate Culture of Sustainbility on Corporate Behavior and Performance. Harvard Bus-sines Review.
- Eccles, R. G., Ioannou, I., dan Serafeim, G. (2014). the Impact of Corporate Sustainability on Organizational Processes. Nber Working Paper Series, 60(11), 2835–2857. https://doi.org/10.1007/s13398-014-0173-7.2
- Elkington, J. (1997). Cannibals with Forks: The Tripple Botton Line in 21st Century Bisnis. Capstone Publishing Ltd.
- Ellerup Nielsen, A., dan Thomsen, C. (2018). Reviewing corporate social responsibility communication: a legitimacy perspective. Corporate Com-munications: An International Journal, 23(4), 492–511. https://doi.org/10.1108/CCIJ-04-2018-0042
- Emeka-Okoli, S., Nwankwo, T. C., Otonnah, C. A., dan Nwankwo, E. E. (2024). Communication strategies for effective CSR and stakeholder en-gagement in the oil & gas industry: A conceptual analysis. World Journal of Advanced Research and Reviews, 21(3), 091–099. https://doi.org/10.30574/wjarr.2024.21.3.0663
- Entman, R. M. (1993). Framing: Toward Clarification of a Fractured Paradigm. Journal of Communication, 43(4), 51–58. https://doi.org/10.1111/j.1460- 2466.1993.tb01304.x
- Eriyanto. (2002). Analisis Wacana:Pengantar Analisis Teks Media. LKIS.
- Esa, E., Mohamad, N. R., dan Zahari, A. R. (2024). Balancing Green and Gold: The Link Between Sustainability Reporting and Corporate Reputa-tion in Malaysia. Journal of Sustainable Development, 13(1–12). https://doi.org/https://doi.org/10.14207/ejsd.2024.v13n1p12
- Eyman, D. (2015). Digital Rhetoric. University of Michigan Press. https://doi.org/10.2307/j.ctv65swm2
- Fahnestock, J. (2011). Rhectorical Style: The Uses of Language in Persuasion. Oxford University Press.
- Ferng, J. (2010). French Theory: How Foucault, Derrida, Deleuze, & Co. Transformed the Intellectual Life of the United States by François Cusset, translated by Jeff Fort, with Josephine Berganza and Marlon Jones. University of Minnesota Press, Minneapolis, MN, U.S.A., 2008. Leonardo, 43(2), 190–191. https://doi.org/10.1162/leon.2010.43.2.190
- Fisher, J., dan Hopp, T. (2020). Does the Framing of Transparency Impact Trust? Differences Between Self-Benefit and Other-Benefit Message Frames. International Journal of Strategic Communication, 14(3), 203–222. https://doi.org/10.1080/1553118X.2020.1770767
- Fombrun, Gardberg, dan Barnett. (2005). Corporate Reputation and Sustainability Reporting. Journal of Marketing Communications, 20(1), 11–29. https://doi.org/10.1108/CCIJ-01-2014-0003
- Freeman, R. E. (1984). Strategic Management: A Stakeholder Approach. Pitman Publishing Inc.
- Freeman, R. E., dan Dmytriyev, S. (2017). Corporate Social Responsibility and Stakeholder Theory: Learning From Each Other. Symphonya. Emerging Issues in Management, 1, 7–15. https://doi.org/10.4468/2017.1.02freeman.dmytriyev
- Friede, G., Busch, T., dan Bassen, A. (2015a). ESG and financial performance: aggregated evidence from more than 2000 empirical studies. Journal of Sustainable Finance and Investment, 5(4), 210–233. https://doi.org/10.1080/20430795.2015.1118917
- Friede, G., Busch, T., dan Bassen, A. (2015b). ESG and financial performance: aggregated evidence from more than 2000 empirical studies. Journal of Sustainable Finance & Investment, 5(4), 210–233. https://doi.org/10.1080/20430795.2015.1118917
- Gamson, A. W., dan A, M. (1989). Media Discourse and Public Opinion on Nuclear Power: A Constructionist Approach. American Journal of So-ciology, 95(1), 1– 37.
- García-Perdomo, V., Harlow, S., dan Brown, D. K. (2024). Framing the Colombian Peace Process: Between Peace and War Journalism. Journalism Practice, 18(4), 991–1014. https://doi.org/10.1080/17512786.2022.2062428
- Gill, R. (2011). An integrative review of storytelling: Using corporate stories to strengthen employee engagement and internal and external reputa-tion. PRism, 8(1), 11 s/d 16.
- Gitlin, T. (1980). The Whole World is Watching: Mass Media in the Making & Unmaking of the New Left. University of California Press.
- Global Reporting Initiative, (GRI). (2021). GRI Standarts. https://www.globalreporting.org/standards
- Goffman, dan Erving. (1974). Frame analysis: An essay on the organization of experience. Harper & Row.
- Green, S. E. (2004). A Rhetorical Theory of Diffusion. Academy of Management Review, 29(4), 653–669. https://doi.org/10.5465/amr.2004.14497653
- Greenwood, M., Jack, G., dan Haylock, B. (2019). Toward a methodology for analyzing visual rhetoric in corporate reports. Journal Organizational Research Methods, 22(3), 798–827. https://doi.org/https://doi.org/10.1177/1094428118765942 Gross, A. (1996). The Rhetoric of Sci-ence. Harvard University Press.
- Haack, P., dan Rasche, A. (2021). The Legitimacy of Sustainability Standards: A Paradox Perspective. Organization Theory, 2(4). https://doi.org/10.1177/26317877211049493
- Haffar, M., dan Searcy, C. (2017). Classification of Trade-offs Encountered in the Practice of Corporate Sustainability. Journal of Business Ethics, 140(3), 495–522. https://doi.org/10.1007/s10551-015-2678-1
- Hahn, R., dan Lülfs, R. (2014). Legitimizing Negative Aspects in GRI-Oriented Sustainability Reporting: A Qualitative Analysis of Corporate Dis-closure Strategies. Journal of Business Ethics, 123(3), 401–420. https://doi.org/10.1007/s10551-013-1801-4
- Hahn, T., Preuss, L., Pinkse, J., dan Figge, F. (2014). Cognitive Frames in Corporate Sustainability: Managerial Sensemaking with Paradoxical and Business Case Frames. Academy of Management Review, 39(4), 463–487. https://doi.org/10.5465/amr.2012.0341
- Halkos, G., dan Nomikos, S. (2021). Corporate social responsibility: Trends in global reporting initiative standards. Economic Analysis and Policy, 69, 106–117. https://doi.org/10.1016/j.eap.2020.11.008
- Haryanti, A. D., dan Setyawan, S. (2025). Disclosure analysis of Pt Pupuk Indonesia (Persero) sustainability report based on the global reporting initiative for economic and energy development. Economic Sustainability and Social Equality in the Technological Era, 313–323. https://doi.org/10.1201/9781003534495-30
- Heath, R. (2012). Handbook of Public Relations. SAGE Publications, Inc. https://doi.org/10.4135/9781452220727
- Heras‐Saizarbitoria, I., Urbieta, L., dan Boiral, O. (2022). Organizations’ engagement with sustainable development goals: From cherry‐ pick-ing to SDG‐washing? Corporate Social Responsibility and Environmental Management, 29(2), 316–328. https://doi.org/10.1002/csr.2202
- Higgins, C., Tang, S., dan Stubbs, W. (2020). On managing hypocrisy: The transparency of sustainability reports. Journal of Business Research, 11(4), 395–407. https://doi.org/https://doi.org/10.1016/j.jbusres.2019.08.041
- Higgins, C., dan Walker, R. (2012). Ethos , logos , pathos : Strategies of persuasion in social/environmental reports. Accounting Forum, 36(3), 194–208. https://doi.org/10.1016/j.accfor.2012.02.003
- Holmberg, J., dan Sandbrook, R. (2019). Sustainable development: what is to be done?. In Policies for a small planet. Routledge.
- Hölzl, K., Gollnhofer, J., dan Nückles, M. (2022). The Power of Persuasion: Rhetorical Strategies in Sustainability Reporting. Business Strategy and the Environment, 31(2), 587–602.
- International Institute for Sustainable Development. (n.d.). Sustainable Development Goals: A Guide for Business. https://www.iisd.org/topics/sustainable-development-goals
- Invernizzi, A. C., Bellucci, M., Acuti, D., dan Manetti, G. (2022). Form and substance: Visual content in CSR reports and investors’ perceptions. Journal Psychology & Marketing, 39(5), 974–989. https://doi.org/https://doi.org/10.1002/mar.21635
- Iyengar, S. (1991). Is anyone responsible? How television frames political issues. University of Chicago Press.
- Jha, M. K., dan Rangarajan, K. (2020). Analysis of corporate sustainability performance and corporate financial performance causal linkage in the Indian context. Asian Journal of Sustainability and Social Responsibility, 5(1). https://doi.org/10.1186/s41180-020-00038-z
- Jones, dan Wynn. (2021). Sustainable Development. Journal of Sustainable Development, 7(4), 898–909. https://doi.org/10.23887/ijssb.v7i4.58601
- Kashyap, R., Menisy, M., Caiazzo, P., dan Samuel, J. (2020). Transparency versus Performance in Financial Markets: The Role of CSR Communi-cations. NBEA 2020 Conference. https://doi.org/http://dx.doi.org/10.48550/arXiv.2008.03443
- Kennedy, G. A. (2015). History of Rhetoric, Volume I. Princeton University Press. https://doi.org/10.1515/9781400875726
- Kinneavy, J. L. (1972). A Theory of Discourse: The Aims of Discourse (5 (3)). Prentice-Hall.
- Kochkina, N., Macchia, S., dan Floris, M. (2024). Strategic Language Use in Sustainability Reporting: An Empirical Study. Sustainability, 16(23), 10229. https://doi.org/10.3390/su162310229
- KPMG. (2020). The Time Has Come: The KPMG Survey of Sustainability Reporting 2020. https://assets.kpmg.com/content/dam/kpmg/be/pdf/2020/12/The_Time_Has_ Come_KPMG_Survey_of_Sustainability_Reporting_2020.pdf
- KPMG. (2022). Big shifts,small steps Survey of Sustainability Reporting 2022. https://assets.kpmg.com/content/dam/kpmg/se/pdf/komm/2022/Global- Survey-of-Sustainability-Reporting-2022.pdf
- Lecheler, S., dan De Vreese, C. H. (2019). News framing effects: Theory and practice. Taylor & Francis. https://doi.org/https://doi.org/10.4324/9781315208077
- Lopez, Cisneros-Montemayor, M., A., dan Blythe, J. (2019). Economics of Sustainability. Journal of International Economic Law, 25(4), 680–698. https://doi.org/10.1093/jiel/jgac047
- LPEM FEB UI. (2023). Kontribusi X Terhadap Perekonomian Nasional Capai Hingga Rp428 triliun atau Setara 2,2% PDB Tahun 2022.
- Manetti, G., dan Becatti, L. (2019). Assurance services for sustainbility reports:Standarts and Empiricial Evidence. Journal of Business Ethnics, 159(3), 61–71.
- Manetti, G., Bellucci, M., dan Bagnoli, L. (2017). Stakeholder Engagement and Public Information Through Social Media: A Study of Canadian and American Public Transportation Agencies. The American Review of Public Administration, 47(8), 991–1009. https://doi.org/10.1177/0275074016649260 Manning, P., dan Smith, G. (2009). Symbolic interactionism. In A. Elliott (Ed.), The Routledge com-panion to social theory (1st Editio). Routledge.
- Maxwell. (2012). Qualitative Research Design: An Interactive Approach (3rd ed.). Thousand Oaks, CA: SAGE Publications.
- McLeod, M. S., Sears, J. B., Chandler, G. N., Payne, G. T., dan Brigham, K. H. (2022). Rhetoric, risk, and investment: Letting the numbers speak for themselves. Journal of Management Studies, 59(7), 1657–1687. https://doi.org/https://doi.org/10.1111/joms.12812
- Mengist, W., Soromessa, T., dan Legese, G. (2020). Method for conducting systematic literature review and meta-analysis for environmental sci-ence research. MethodsX, 7, 100777. https://doi.org/10.1016/j.mex.2019.100777
- Michelon, G., Patten, D. M., dan Romi, A. M. (2019). Creating Legitimacy for Sustainability Assurance Practices: Evidence from Sustainability Restatements. European Accounting Review, 28(2), 395–422. https://doi.org/10.1080/09638180.2018.1469424
- Mio, C., Agostini, M., dan Scarpa, F. (2024). Materiality in Sustainability Reporting (pp. 103–151). https://doi.org/10.1007/978-3-031-58449-7_5
- Mitchell, R. K., dan Lee, J. H. (2019). Stakeholder identification and its importance in the value creating system of stakeholder work (pp. 53–73). The Cambridge handbook of stakeholder theory.
- Mitchell, R. K., Agle, B. R., dan Wood, D. J. (1997). Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of Who and What Really Counts. The Academy of Management Review, 22(4), 853. https://doi.org/10.2307/259247
- Morsing, M., dan Schultz, M. (2006). Corporate social responsibility communication: stakeholder information, response and involvement strategies. Business Ethics: A European Review, 15(4), 323–338. https://doi.org/10.1111/j.1467-8608.2006.00460.x
- Nakao, Y., Ishino, A., Kokubu, K., dan Okada, H. (2024). Exploring visual communication in corporate sustainability reporting: Using image recognition with deep learning. Corporate Social Responsibility and Environmental Management, 31(4), 3210–3234. https://doi.org/10.1002/csr.2735
- Neill, M. S. (2017). Book Review: Excellence in Internal Communication Management , by Rita Linjuan Men and Shannon A. Bowen (Eds.). Jour-nalism & Mass Communication Educator, 72(3), 366–368. https://doi.org/10.1177/1077695817709586
- Orazalin, N., dan Mahmood, M. (2019). Determinants of GRI-based sustainability reporting: evidence from an emerging economy. Journal of Ac-counting in Emerging Economies, 10(1), 140–164. https://doi.org/10.1108/JAEE-12-2018-0137
- Otoritas Jasa Keuangan. (2017). No. 51/POJK.03/2017.
- Penerapan Keuangan Berkelanjutan bagi Lembaga Jasa Keuangan, Emiten, dan Perusahaan Publik, (2017). https://ojk.go.id/id/regulasi/Pages/Penerapan- Keuangan-Berkelanjutan-bagi-Lembaga-Jasa-Keuangan%2C-Emiten%2C- dan-Perusahaan-Publik.aspx
- Patton, Q. M. (2015). Qualitative Research & Evaluation Methods: Intergrating Theory and Practice. Sage Publications.
- Perelman, C., dan Tyteca, L. O. (1969). The new rhetoric : a treatise on argumentation. University of Notre Dame Press.
- Poulakos, J. (1995). Sophistical rhetoric in classical Greece (1st ed). Columbia, South Carolina : University of South Carolina Press.
- Prebanić, K. R., dan Vukomanović, M. (2023). Exploring Stakeholder Engagement Process as the Success Factor for Infrastructure Projects. Build-ings, 13(7), 1785. https://doi.org/10.3390/buildings13071785
- Prior, L. (2003). Using Document in Social research. Sage Publications.
- Priya, A. (2021). Case study methodology of qualitative research: Key attributes and navigating the conundrums in its application. Journal Socio-logical Bulletin, 70(1), 94–110.
- PT X. (2021). Laporan Keberlanjutan 2021. https://assets.Xy.net/asts/X/X 2021 Sustainability Report - Bahasa Indonesia.pdf
- PT X. (2022). Laporan Keberlanjutan 2022. https://www.Xcompany.com/our-commitments
- PT X. (2023). Laporan Keberlanjutan 2023. https://www.Xcompany.com/our-commitments
- PT Unilever. (2023). Sustainable Living Report. https://www.unilever.com/sustainable-living/)
- PwC. (2023). Sustainability Reporting in Indonesia: Trends and Insights. https://www.pwc.com/id/en/publications/sustainability-reporting.html
- Rafiee, A., Spooren, W., dan Sanders, J. (2023). Framing similar issues differently: a cross-cultural discourse analysis of news images. Journal So-cial Semiotics, 33(3), 515–538. https://doi.org/https://doi.org/10.1080/10350330.2021.1900719
- Rahmawati, E. (2013). The Rhetoric In Corporate Social Responsibility (CSR) Reporting: A Frame Analysis on Sustainability of PT Indosat Tbk. Program Sarjana Universitas Brawijaya.
- Rajah, V., Thomas, C., Shlosberg, A., dan Chu, Sarah PRajah, V., Thomas, C., Shlosberg, A., dan Chu, S. P. (2023). Enhancing the tellability of death-row exoneree narratives: Exploring the role of rhetoric. Punishment & Society, 25(1), 122–140. https://doi.org/10.1177/14624745211016304
- Reese, D. S. (2001). Prologue—Framing public life: A bridging model for media research. In S. D. Reese (J. G. H. O & G. E. A (eds.)). Mahwah, NJ: Lawrence Erlbaum Associates.
- Republika. (2023). Nilai Transaksi X Sepanjang Tahun 2022 Tumbuh 33 Persen.
- Riduwan, A., dan Andayani, A. (2020). Simulacra Dan Retorika Dalam Sustainability Report: Adakah Kontribusi Peran Akuntansi? Jurnal Riset Keuangan Dan Akuntansi, 5(2), 52–80. https://doi.org/10.25134/jrka.v5i2.2007
- Rijal, S. (2023). The Importance of Community Involvement in Public Management Planning and Decision-Making Processes. Journal of Contem-porary Administration and Management (ADMAN), 1(2), 84–92. https://doi.org/10.61100/adman.v1i2.27
- Rodrigue, M., Magnan, M., dan Boulianne, E. (2013). Stakeholders’ influence on environmental strategy and performance indicators: A managerial perspective. Management Accounting Research, 24(4), 301–316. https://doi.org/10.1016/j.mar.2013.06.004
- Ryan, C., dan Gamson, A. W. (2006). The art of reframing political debates. Journal Contexts, 5(1), 13–18.
- SASB. (2020). SASB Standards. https://www.sasb.org/standards/
- Scheufele, D. A. (1999). Farming as a Theory of Media Effects. Journal of Communication, 49(1), 103–122. https://doi.org/10.1111/j.1460- 2466.1999.tb02784.x
- Scheufele, D. A., dan Iyengar, S. (2014). The State of Framing Research (K. Kenski & K. H. Jamieson (eds.); Vol. 1). Oxford University Press. https://doi.org/10.1093/oxfordhb/9780199793471.013.47
- Sebrina, N., Taqwa, S., Afriyenti, M., dan Septiari, D. (2023). Analysis of sustainability reporting quality and corporate social responsibility on companies listed on the Indonesia stock exchange. Cogent Business and Management, 10(1). https://doi.org/10.1080/23311975.2022.2157975
- Sergeeva, N., dan Kapetanaki, E. (2022). Corporate social responsibility as a strategic narrative: The cases of UK project-based organisations. Pro-ject Leadership and Society, 3, 100073. https://doi.org/10.1016/j.plas.2022.100073
- Shoaib, M., dan Pathan, K. (2023). Assessing the mediating role of job satisfaction in the relationship between organizational culture and employee commitment. International Research Journal of Education and Innovation, IV(1), 1–11. www.irjei.comwww.irjei.com
- Solomon, J. F., Solomon, A., Joseph, N. L., & Norton, S. D. (2013). Impression management, myth creation and fabrication in private social and environmental reporting: Insights from Erving Goffman. Accounting, Organizations and Society, 38(3), 195–213. https://doi.org/10.1016/j.aos.2013.01.001
- Stocker, F., de Arruda, M. P., de Mascena, K. M. C., dan Boaventura, J. M. G. (2020). Stakeholder engagement in sustainability reporting: A clas-sification model. Corporate Social Responsibility and Environmental Management, 27(5), 2071–2080. https://doi.org/10.1002/csr.1947
- Strömberg, E., dan Rørvig, P. (2021). Framing Sustainability A case study of Sveaskong’s Annual Reports of 2010 and 2020. https://gupea.ub.gu.se/handle/2077/69716
- Suchman, M. C. (1995). Managing Legitimacy: Strategic and Institutional Approaches. The Academy of Management Review, 20(3), 571. https://doi.org/10.2307/258788
- Suddaby, R., dan Greenwood, R. (2005). Rhetorical strategies of legitimacy. Administrative science quarterly. Journal Communication, 50(1), 35–67.
- Suparno, B. A. (2022). Dramatisme Retorika Politik Kenneth Burke. (1st ed.). PT Remaja Rosdakarya.
- Syakur, A., Susilo, T. A. B., Wike, W., dan Ahmadi, R. (2020). Sustainability of Communication, Organizational Culture, Cooperation, Trust and Leadership Style for Lecturer Commitments in Higher Education. Budapest International
- Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 3(2), 1325–1335. https://doi.org/10.33258/birci.v3i2.980
- Talbot, D., dan Boiral, O. (2018). GHG Reporting and Impression Management: An Assessment of Sustainability Reports from the Energy Sector. Journal of Business Ethics, 147(2), 367–383. https://doi.org/10.1007/s10551-015-2979-4
- Tregidga, H., Milne, M., dan Kearins, K. (2014). (Re)presenting ‘sustainable organizations.’ Accounting, Organizations and Society, 39(6), 477–494. https://doi.org/10.1016/j.aos.2013.10.006
- Tuan, A., Corciolani, M., dan Giuliani, E. (2024). Being Reassuring About the Past While Promising a Better Future: How Companies Frame Tem-poral Focus in Social Responsibility Reporting. Business & Society, 63(3), 626–667. https://doi.org/10.1177/00076503231182627
- Turner, B. L. (2022). A framework for vulnerability analysis in sustainability science. Proceedings of the National Academy of Sciences of the United States of America, 100(14), 8074–8079. https://doi.org/10.1073/pnas.1231335100
- United Nations. (2015). Transforming our world: the 2030 Agenda for Sustainable Development. https://sdgs.un.org/2030agenda
- van Dijk, T. A. (2023). Analyzing frame analysis: A critical review of framing studies in social movement research. Discourse Studies, 25(2), 153–178. https://doi.org/10.1177/14614456231155080
- Van Riel, C. B. M., dan Fombrun, C. J. (2007). Essentials of Corporate Communication. Routledge. https://doi.org/10.4324/9780203390931
- Voci, D. (2022). Logos, Ethos, Pathos, Sustainabilitos? About the Role of Media Companies in Reaching Sustainable Development. Sustainability (Switzerland), 14(5). https://doi.org/10.3390/su14052591
- Weder, F. (2023). The Evolution of the Sustainability Story: Strategic Sustainability Communication as Niche Construction. International Journal of Strategic Communication, 17(3), 228–244. https://doi.org/10.1080/1553118X.2023.2229304
- Whittle, A., Vaara, E., dan Maitlis, S. (2023). The Role of Language in Organizational Sensemaking: An Integrative Theoretical Framework and an Agenda for Future Research. Journal of Management, 49(6), 1807–1840. https://doi.org/10.1177/01492063221147295
- Wicaksono, A. P. N. (2023). Eksplorasi Sustainable Development Goals (SDGs) Disclosure Di Indonesia. Jurnal Akademi Akuntansi, 6(1), 125–156. https://doi.org/10.22219/jaa.v6i1.26448
- World Economic Forum. (2021). The Future of Sustainable Capitalism: A Global Agenda. https://www.weforum.org/reports/the-future-of-sustainable- capitalism-a-global-agenda
- Xie, Y., Wu, D., Li, X., dan Tian, S. (2023). How does environmental regulation affect productivity? The role of corporate compliance strategies. Economic Modelling, 126, 106408. https://doi.org/10.1016/j.econmod.2023.106408
- Yusa, I. M. M., Priyono, D., Anggara, I. G. A. S., Anom, I. N. A., Setiawan, F.,
- Yasa, I. W. A., Yasa, N. P. D., , Novitasari, D., Mutiarani, R. A., Rizaq, M. C., Jayanegara, I. N., Trisemarawima, I. N., Setiawan, I. K., Pertiwi, A. B., Anggakarti, D. M., & Sutarwiyasa, I. K. (2023). Buku Ajar Desain Komunikasi Visual (DKV). PT. Sonpedia Publishing Indonesia.
- Zappen, J. P. (2009). Digital Rhetoric: Toward an Integrated Theory. Technical Communication Quarterly, 14(3), 319–325. https://doi.org/10.1207/s15427625tcq1403_10
- Zhou, Y., dan Moy, P. (2007). Parsing Framing Processes: The Interplay Between Online Public Opinion and Media Coverage. Journal of Commu-nication, 57(1), 79–98. https://doi.org/10.1111/j.0021-9916.2007.00330.x
Downloads
How to Cite
Received date: July 8, 2025
Accepted date: August 11, 2025
Published date: August 15, 2025