The Impact of Accounting Information Systems on The Organizational Performance of SMEs in Oman

Authors

  • Bashir Ahmad Fida

    Associate Professor Department of Business and Economics, Modern College of Business and Science, Oman
  • Umar Ahmed

    Associate Professor Department of Business and Economics, Modern College of Business and Science, Oman
  • Sauda Al-Marhoobi

    Lecturer Department of Business and Economics, Modern College of Business and Science, Oman
  • Nasra AlBusaidi

    Graduates Department of Business and Economics, Modern College of Business and Science, Oman
  • Sara Al Balushi

    Graduates Department of Business and Economics, Modern College of Business and Science, Oman
  • Yahya Al Arshi Dueloh

    Graduates Department of Business and Economics, Modern College of Business and Science, Oman

How to Cite

Fida, B. A. ., Ahmed, U., Al-Marhoobi , S. ., AlBusaidi, N., Al Balushi, S., & Dueloh , Y. A. A. . (2025). The Impact of Accounting Information Systems on The Organizational Performance of SMEs in Oman. International Journal of Accounting and Economics Studies, 12(4), 198-204. https://doi.org/10.14419/c251n554

Received date: July 1, 2025

Accepted date: August 2, 2025

Published date: August 8, 2025

DOI:

https://doi.org/10.14419/c251n554

Keywords:

Accounting Information System, Organizational Performance, Small and Medium Enterprises, Oman

Abstract

This study examines the impact of Accounting Information Systems (AIS) on the organizational performance of small and medium enterprises (SMEs) in Oman, with a focus on three key components: accounting knowledge, management support, and record-keeping. Data was collected through structured questionnaires distributed via email and social media platforms, including WhatsApp. Using descriptive statistics and multiple regression analysis, the findings reveal that both accounting knowledge and effective record-keeping significantly enhance financial performance among SMEs. In contrast, management support was found to have a minimal effect. The study recommends that SMEs in Oman integrate AIS more effectively into their operations, invest in employee training in accounting practices, and reassess the role of management in supporting financial systems. These measures can strengthen organizational performance and foster long-term sustainability in an increasingly competitive environment.

References

  1. Abdelfattah, F., Salah, M., Dahleez, K., Darwazeh, R., & Al Halbusi, H. (2024). The future of competitive advantage in Oman: Integrating green product innovation, AI, and intellectual capital in business strategies. International Journal of Innovation Studies, 8(2).
  2. Ahmad, A. E. M. K., & Al-Shbiel, S. O. (2019). The impact of accounting information systems on the effectiveness of internal control in Jordanian commercial banks. International Journal of Economics and Finance, 11(4), 123–132. https://doi.org/10.5539/ijef.v11n4p123
  3. Akesinro, S. B., & Adetoso, J. A. (2016). Record keeping and the sustainability of small-scale enterprises in Nigeria. International Journal of Man-agement Science Research, 2(1), 43–52.
  4. Al-Kasbi, J. Y. K. .; Aro-Gordon, S. .; Najaf, D. . Accounting Information System for Women in Entrepreneurship: Perspectives from Oman. vjm 2024, 1 (1), 1-11. https://doi.org/10.18311/vjm.v1i1.2024.4.
  5. Alnajjar, I. M. (2017). Impact of accounting information system on organizational performance: A study of SMEs in the UAE. Journal of Account-ing and Auditing: Research & Practice, 1–9. https://doi.org/10.5171/2017.448968
  6. Alnajjar, M. I. M. (2017). Impact of management support on project success: A study of construction companies in the UAE. International Journal of Management and Applied Science, 3(1), 12–16.
  7. Alsharari, N. M., Al-Sartawi, A. M. M., & Khalid, A. (2021). The role of accounting information systems in enhancing the performance of small and medium enterprises: Evidence from emerging economies. Journal of Accounting and Organizational Change, 17(3), 345–368. https://doi.org/10.1108/JAOC-10-2019-0113
  8. Amanamah, R. B., Owusu, E. E., & Acheampong, A. (2016). Accounting records keeping practices of SMEs in Ghana: Evidence from Sunyani Municipality. British Journal of Economics, Management & Trade, 11(2), 1–12. https://doi.org/10.9734/BJEMT/2016/22686
  9. Ansari, M. S. A., Khan, S. A., & Bhuyan, U. (2024). Exploring the strategic orientation factors influencing organizational performance through bib-liometric analysis. In Human perspectives of Industry 4.0 organizations (1st ed.).
  10. Ashish Kumar, A., & Srivastav, M. (2023). Bookkeeping practices and SME performance: An empirical analysis. International Journal of Account-ing and Financial Reporting, 13(1), 87–102. https://doi.org/10.5296/ijafr.v13i1.20743
  11. Belassi, W., & Tukel, O. I. (1996). A new framework for determining critical success/failure factors in projects. International Journal of Project Management, 14(3), 141–151. https://doi.org/10.1016/0263-7863(95)00064-X
  12. Boonstra, A. (2013). How do top managers support strategic information system projects and why do they sometimes withhold this support? Inter-national Journal of Project Management, 31(4), 498–512. https://doi.org/10.1016/j.ijproman.2012.09.013
  13. McGregor, S. L. T. (2018). Understanding and evaluating research: A critical guide. SAGE Publications, Inc.
  14. Černea, M., Čater, B., Čater, T., Komanc, M., & Redek, T. (2024). Management innovation as an enabler of firm performance in the context of In-dustry 4.0: A longitudinal multi-source, multi-sector analysis. Innovation: Organization & Management, 26(4), 559–584.
  15. Creswell, J. W., & Creswell, J. D. (2018). Research design: Qualitative, quantitative, and mixed methods approach (5th ed.). Sage Publications.
  16. Dahleez, K., Abdelfattah, F., Al Halbusi, H., Salah, M., & Madi, H. (2024, April). An investigation of government involvement and green infor-mation systems in driving management practices. In International Conference on Business and Technology (pp. 327-335). Cham: Springer Nature Switzerland.
  17. Etikan, I., Musa, S. A., & Alkassim, R. S. (2016). Comparison of convenience sampling and purposive sampling. American Journal of Theoretical and Applied Statistics, 5(1), 1–4. https://doi.org/10.11648/j.ajtas.20160501.11
  18. Fadzilah, W. N. (2017). Information technology and accounting information system in the modern organization: A review of the recent literature. International Journal of Management and Applied Science, 3(6), 10–15.
  19. Fadzilah, W. S. (2017). The impact of accounting information systems on firm performance: Empirical evidence from Malaysia. Asian Journal of Accounting and Governance, 8, 25–33.
  20. Field, A. (2018). Discovering Statistics Using IBM SPSS Statistics (5th ed.). Sage Publications.
  21. Gelinas, U. J., Dull, R. B., & Wheeler, P. R. (2018). Accounting Information Systems (11th ed.). Cengage Learning.
  22. Grande, E. U., Estébanez, R. P., & Colomina, C. M. (2011). The impact of Accounting Information Systems (AIS) on performance measures: Em-pirical evidence in Spanish SMEs. The International Journal of Digital Accounting Research, 11, 25–43. https://doi.org/10.4192/1577-8517-v11_2
  23. Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2020). Multivariate data analysis (8th ed.). Cengage Learning.
  24. Hall, J. A. (2015). Accounting Information Systems (9th ed.). Cengage Learning.
  25. Hosain, M. S. (2015). Organizational performance: A concept that self-explains. International Journal of Business and Management Studies, 4(2), 1–11.
  26. Hosain, M. S. (2015). The impact of accounting information systems on organizational performance: Evidence from Bangladeshi SMEs. Interna-tional Journal of Economics, Commerce and Management, 3(12), 1–11.
  27. Ismail, N. A. (2009). Factors influencing AIS effectiveness among manufacturing SMEs: Evidence from Malaysia. The Electronic Journal of In-formation Systems in Developing Countries, 38(1), 1–19. https://doi.org/10.1002/j.1681-4835.2009.tb00271.
  28. Khadim, E. H., & Choudhury, S. R. D. (2024). Influence of record keeping on the performance of micro and small enterprises in the context of their area of operation: An empirical study. International Journal of Professional Business Review: Int. J. Prof. Bus. Rev., 9(4), 1.
  29. Kandelousi, N. S., Ooi, J., & Abdollahi, A. (2011). Key success factors for managing projects. World Academy of Science, Engineering and Tech-nology, 5(11), 1826–1831.
  30. Krishnan, J., & Mary, M. (2023). Managerial support and employee performance: An integrated model of support mechanisms and strategic align-ment. International Journal of Organizational Analysis, 31(2), 345–361. https://doi.org/10.1108/IJOA-09-2022-2981
  31. Lutfi, A., Al-Okaily, M., Alsyouf, A., Alsaad, A., & Taamneh, A. (2025). The Impact of AIS Usage on AIS Effectiveness Among Jordanian SMEs: A Multi-group Analysis of the Role of Firm Size. Global Business Review, 26(2), 538-556. https://doi.org/10.1177/0972150920965079 (Original work published 2025)
  32. Maseko, N., & Manyani, O. (2011). Accounting Practices of SMEs in Zimbabwe: An Investigative Study of Record Keeping for Performance Measurement. Journal of Accounting and Taxation, 3(8), 171–181.
  33. Mohd, S., Hoshino, Y., & Tahir, I. M. (2012). The impact of AIS on firm performance: Empirical evidence from Malaysian SMEs. International Journal of Accounting and Finance, 4(1), 1–15.
  34. Musah, A., & Gakpetor, E. D. (2021). Financial Literacy and Financial Performance of SMEs: The Mediating Role of Accounting Practices. Journal of Accounting and Organizational Change, 17(2), 299–318.
  35. Ncube, F., & Chimucheka, T. (2019). Management competencies and the performance of SMEs in South Africa. Journal of Small Business and En-terprise Development, 26(6), 716–731. https://doi.org/10.1108/JSBED-01-2019-0022
  36. Ortiz de Guinea, A., Marchand, D. A., & Davenport, T. H. (2005). Business value of IT: A framework for managing and measuring IT investments. MIS Quarterly Executive, 4(1), 1–12.
  37. Rahahle, M. Y., Haija, A. A. A., Azzam, M., Anagreh, S., Maabreh, H. M. A., Saatchi, S. G., ... & Al-Momani, A. A. (2024). Evaluating the impact of e-accounting systems on firm performance: a structural equation modeling approach. In Artificial Intelligence and Economic Sustainability in the Era of Industrial Revolution 5.0 (pp. 1193-1209). Cham: Springer Nature Switzerland.
  38. Richard, P. J., Devinney, T. M., Yip, G. S., & Johnson, G. (2009). Measuring organizational performance: Towards methodological best practice. Journal of Management, 35(3), 718–804. https://doi.org/10.1177/0149206308330560
  39. Romney, M. B., & Steinbart, P. J. (2018). Accounting Information Systems (14th ed.). Pearson.
  40. Sajady, H., Dastgir, M., & Nejad, H. H. (2008). Evaluation of the effectiveness of accounting information systems. International Journal of Infor-mation Science and Technology, 6(2), 49–59.
  41. Santos, J. B., & Brito, L. A. L. (2012). Toward a subjective measurement model for firm performance. Brazilian Administration Review, 9(Supplement 1), 95–117. https://doi.org/10.1590/S1807-76922012000500007
  42. Saunders, M., Lewis, P., & Thornhill, A. (2019). Research methods for business students (8th ed.). Pearson Education.
  43. Seyal, A. H., Rahman, M. N. A., & Rahim, M. M. (2000). An empirical investigation of the use of information technology among SMEs in Brunei Darussalam. The Electronic Journal of Information Systems in Developing Countries, 2(7), 1–17.
  44. Shokri-Ghasabeh, M., & Kavousi-Chabok, K. (2009). Generic project success and project management success criteria and factors: Literature re-view and survey. WSEAS Transactions on Business and Economics, 6(8), 456–468.
  45. Tenakwah, E. S., Erdiaw-Kwasie, M. O., Asiedu, E., & Al Aina, R. (2024). Unleashing the power of support: how co-worker and supervisor sup-port mediate firm performance through performance management. Benchmarking: An International Journal, 31(6), 1922-1940.
  46. Thong, J. Y. L. (2001). Resource constraints and information systems implementation in Singaporean small businesses. Omega, 29(2), 143–156. https://doi.org/10.1016/S0305-0483(00)00035-9
  47. Young, R., & Jordan, E. (2008). Top management support: Mantra or necessity? International Journal of Project Management, 26(7), 713–725. https://doi.org/10.1016/j.ijproman.2008.06.001

Downloads

How to Cite

Fida, B. A. ., Ahmed, U., Al-Marhoobi , S. ., AlBusaidi, N., Al Balushi, S., & Dueloh , Y. A. A. . (2025). The Impact of Accounting Information Systems on The Organizational Performance of SMEs in Oman. International Journal of Accounting and Economics Studies, 12(4), 198-204. https://doi.org/10.14419/c251n554

Received date: July 1, 2025

Accepted date: August 2, 2025

Published date: August 8, 2025