Assessing The Efficiency and Impact of The Revenue Cycle Management (RCM) Model in Hospitals

Authors

  • Dr.S. Uma

    Assistant Professor, Crescent School of Business, BS Abdur Rahman Crescent Institute of Science and Technology, Vandalur, Chennai, India

  • Dr. Anandhi Damodaraswamy

    Assistant Professor, Department of Commerce with Computer Applications, PSG College of Arts &Science, Coimbatore, Tamil Nadu, India

  • Dr.R.S. Lekshmi

    Professor, Department of Management Science, St.Joseph's College of Engineering, OMR, Chennai, India

  • Dr. Shyam Maurya

    Assistant Professor, Department of Management, Kalinga University, Raipur, India

  • Dr. Utkarsh Anand

    Associate Professor, Department of Management, Kalinga University, Raipur, India.

How to Cite

Uma , D. ., Damodaraswamy , D. A. ., Lekshmi , D. ., Maurya , D. S. ., & Anand , D. U. . (2025). Assessing The Efficiency and Impact of The Revenue Cycle Management (RCM) Model in Hospitals. International Journal of Accounting and Economics Studies, 12(SI-1), 154-158. https://doi.org/10.14419/b1b28k76

Received date: May 15, 2025

Accepted date: June 7, 2025

Published date: August 28, 2025

DOI:

https://doi.org/10.14419/b1b28k76

Keywords:

Revenue cycle management (RCM); healthcare finance; billing accuracy; reimbursement rates; claim denials; operational efficiency; financial performance; hospital revenue; automation in healthcare; patient payment process.

Abstract

Revenue cycle management (RCM) plays an important role in ensuring the financial stability and operational efficiency of hospitals. This study evaluates the effectiveness of RCM models in revenue production, reducing claims refusal, and improving cash flow in healthcare institutions. Through a qualitative and quantitative approach, the study analyzes major performance indicators such as billing accuracy, reimbursement rates, and time of collection. Conclusions suggest that successful RCM implementation increases financial performance, reduces administrative burden, and the patient streamlines payment processes. Nonetheless, to achieve the best outcomes, organizations must tackle ongoing hurdles in regulatory compliance, seamless technical integration, and comprehensive staff training. The study therefore recommends boosting revenue-cycle-management efficiency through strategic automation, consistent policy standardization, and robust, ongoing training initiatives for all personnel.

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How to Cite

Uma , D. ., Damodaraswamy , D. A. ., Lekshmi , D. ., Maurya , D. S. ., & Anand , D. U. . (2025). Assessing The Efficiency and Impact of The Revenue Cycle Management (RCM) Model in Hospitals. International Journal of Accounting and Economics Studies, 12(SI-1), 154-158. https://doi.org/10.14419/b1b28k76

Received date: May 15, 2025

Accepted date: June 7, 2025

Published date: August 28, 2025